Puglia, Lecce and Vieste - Undiscovered Italy

This review is for the italian Lake Como trip Aug 1-8 Wow what a trip. Riviera from start to finish were excellent the booking and help line answering questions were very good and clear. The travel booklet you get is laid out that it is simple to read and follow with step by step info from booking in to flights to meeting the guides. Our guide Matt Purse was just the best guide and real credit to Riviera with his knowledge and straight forward approach to running the trips. Matt kept us informed and told us all the sort of info you want to know without going over the top....This chap should teach other reps ..thank you so much. The coaches they use are all clean and well equipped with usb chargers and have aircon. The places chosen to visit were well researched even down to where coaches park or drop you off. The Bernina Express was the highlight for our family and matts photo tip was welcomed. The only down point was the hotel,a little dated and evening meal in main restuarant was a bit of a let down. I think we were lucky with our room on level 7 and with balcony as the walls are very thin and noise travels. We would book again with riviera

I have been on three trips with Riviera Travel so far, with two more booked during 2024. Highly recommended. Excellent tour guides. Great program of visits. Great hotels used.

Thankyou Riviera and all the staff on the William Wordsworth Danube River cruise. My husband and i have just travelled on the Danube to celebrate my husbands 60th and we had such a lovely experience. We were younger than most of the travellers but we met so many lovely people so this wasnt a problem. The staff were so lovely and professional. The service we experienced was so high. The boat was beautiful, the food amazing and the excursions were informative and well managed. I would definately recommend riviera as a company. In fact we are now considering their Japan holiday.

Oh my goodness, what a relief it was to actually get away! Full marks to all at Riviera for keeping us up to date before our trip and for the help so cheerfully and patiently given with the extra admin that Covid brought our way. We felt totally safe with the measures taken on board, thank you very much for this. Without exception, Staff were fantastic and our every need was attended to. The additional Covid testing ran smoothly, organised by our Riviera Reps. The guided tours were most interesting: the guides very knowledgeable and more importantly, interesting to listen to. We loved this trip and would do it again in a heartbeat. Thank you again Riviera, you were FAB!

Second escorted tour with this company. Did 5 days in Iceland tour. Everything went smoothly, excellent tour guide, Per. Extremely knowledgeable and interesting guy. Very friendly too. Highly recommend. Just let down by the room given at the hotel, but I guess the travel company doesn't have control over this.

Riviera have amazing holidays and tours to choose from. The one we chose was South Africa and wow! It turned out to be our best trip ever - incredible memories we will never forget. We’ve been all over the world which was because of all our experiences, this one was awesome. The organisation of the holiday, the guide and the travel was e cells that. The choice of hotels, meals, restaurants, trips was absolutely fantastic - very good quality and character - nothing bland or boring! The Riviera guide was permanently with us along with a South Africa guide and they were both extremely friendly, professional, informative and you could ask any questions you want! I would massively recommend this holiday/trip and when you’ve experienced it, you realise how reasonable the price is. We reflect on this trip a lot and thank you Riviera for giving us such a wonderful experience.

Just completed a 5 day trip on the Rhine. Our first river cruise and a tester for future cruises. The boat was well appointed and the cabin and public areas were spotlessly clean. The staff were attentive and contributed to the very relaxed atmosphere on the boat. The quality of the food surpassed that which we have experiened on sea cruises in recent years. I have written little because it was a faultless experience. We have booked a further cruise (in France) on the basis of our experience.

Although most people seem to book and pay for their holidays online, because we live close by we prefer to make a personal visit. In my opinion if they are offering this as an option they should be better equipped to accommodate visits in person. We have not been on our river cruise yet, so can't comment on that yet.

Recently went on a tour of the Deep South USA plus Texas. Before we set off on the trip we were informed that our trip On the Amtrak train would not be going ahead and we were given a £50 refund each. We were disappointed especially as there was no consultation beforehand and to only receive £50 each in compensation was poor. This was one of the reasons we had chosen Riviera Travel and may have considered another company had we been given the choice. Despite this we had a fabulous holiday, although we thought the tour guide was poor. There was no music played whilst we were traveling on the coach and when asked if more could be played we received a flat ‘no’. If we had relied on the tour guide all the time we wouldn’t have gone anywhere. However we ignored his comments that Nashville was ‘mad’ and went downtown and had the best night. All in all we had a wonderful holiday but it could have been better from Riviera Travel point of view. This is a very expensive tour and we thought the standard of hotels were very poor in some places. Probably would try a different tour company next time.

Presently in Croatia staying at Arauana Hotel, supposedly a 4 star property, but wouldn't give it any star rating. Rooms are small and dirty. Wallpaper blistering. Meals served in a shed like lean-to. Food like warm, greasy and always self service. Second holiday with Riviera this year and neither at standard advertised. Have travelled with them previously and everything was fine, but standards have really dropped. Have booked a holiday with them next year and now dreading it. Certainly don't provide the standard advertised. We have never stayed in such a hovel and have visited youngsters in back packers accommodation which was far better than this supposedly 4 star accommodation. There are no indoor bars or lounges only a shed as a so called restaurant. Absolutely disgusting. Won't be boking with them again