Eastern US & Canada Discovery with New York City

Eastern US & Canada Discovery with New York City

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16 Days From

$5842

$5529

Eastern US & Canada Discovery with New York City

16 Days Starting and ending in New York City, USA

Visiting: Arrive In New York City, New York City, Philadelphia, Washington Dc, Williamsport, Pennsylvania, Niagara Falls, Ottawa, Montréal, Québec City, Boston

Tour operator:

Globus

Tour code:

CUE-2025

Guide Type:

Fully Guided

Physical rating:

Low

Tour operated in:

English

Trip Styles:

Small Group

Interests:

Cultural, History

From: $5842 $5529 Barrhead discount: -$313

NB: Prices correct on 25-Dec-2024 but subject to change.

Tour Overview

Embark on an unforgettable journey with the "Eastern US & Canada Discovery with New York City" tour. Begin your adventure in the vibrant streets of New York City, where you'll enjoy a welcome drink with your Tour Director and fellow travelers. Explore the historic landmarks of Philadelphia and the iconic sights of Washington DC with expert local guides. Experience the charm of Pennsylvania's Amish country and the breathtaking beauty of Niagara Falls with a thrilling boat ride. Discover the cultural richness of Toronto, Ottawa, Montreal, and Quebec City, each offering unique experiences and stunning architecture. Conclude your journey in Boston, exploring the Freedom Trail and savoring a farewell dinner with an authentic Italian cannoli. This tour promises a perfect blend of history, culture, and natural wonders, with comfortable accommodations and daily breakfasts included. Enjoy the flexibility of optional activities and the expertise of local guides throughout this captivating exploration of Eastern US and Canada.

Highlights

  • Arrive in New York City and enjoy a welcome drink with your Tour Director and travel companions.

  • Orientation drive through New York City en route to Philadelphia, with an orientation tour focusing on historic buildings.

  • Sightseeing in Washington DC with a Local Guide to see the nation’s legendary capital landmarks, including the Vietnam, Lincoln, and Korean War Veterans Memorials.

  • Journey through Pennsylvania to Lancaster, home to Amish and Mennonite communities.

  • Board a Niagara Falls sightseeing cruise for a thrilling boat ride to view the thundering falls from river level.

  • Take a sightseeing tour of Toronto with a Local Guide, viewing landmarks such as Toronto’s two city halls and the Ontario legislature buildings.

  • Explore Ottawa with a Local Guide, seeing landmarks including the Canadian Mint and Parliament Hill.

Places You'll See

Westin New York At Times Square

Capital Hilton

Holiday Inn Downtown Williamsport

Doubletree Fallsview Resort & Spa By Hilton

Novotel Toronto Centre

Lord Elgin Hotel

Delta Hotels Montreal

Hotel Le Concorde

Sheraton Boston Hotel

Niagara Falls

Itinerary

Expand All

Day 1: Arrive In New York City

Location: Arrive In New York City

Accommodation Name: Westin New York at Times Square

At 6 pm, meet your Tour Director and travel companions for a welcome drink.

Day 2: New York City,Philadelphia,Washington Dc

Location: New York City, Philadelphia, Washington Dc

Accommodation Name: Capital Hilton

Meals Included: Breakfast

NEW YORK CITY–PHILADELPHIA–WASHINGTON DC The Big Apple & Brotherly Love Orientation drive through New York City en route to Philadelphia for a city tour focusing on the highlights of this historic city, the “Birthplace of the Nation.” During your free time, you may want to visit the Liberty Bell, National Constitution Center, or enjoy lunch and shopping at the Bourse Food Hall. Continue south to Washington DC, the nation’s capital, for a free evening. (B)TOUR HIGHILIGHT HISTORIC SIGHTS The City of Brother Love, The Cradle of Liberty, or just plain Philly. All of these names apply equally to the city of Philadelphia where its proud history spans the American Revolution to a major force in modern culture, sports, music, and business. See the sights in the birthplace of the nation with an orientation tour through its historic buildings where a country of patriots was born. FREE TIME TIPS EXPLORE MORE in Philadelphia with a visit to the legendary Liberty Bell, bearing timeless message: "Proclaim Liberty Throughout All the Land unto all the Inhabitants Thereof" where it rang out from Independence Hall to summon lawmakers to work and the citizenry to gather for news. Benjamin Franklin noted while writing a letter, "Adieu, the bell rings, and I must go among the grave ones and talk ‘politicks.’" Go beyond the iconic crack to learn how this State House bell was transformed into an extraordinary symbol of civil rights with a message of freedom and hope.

Day 3: Washington Dc

Location: Washington Dc

Accommodation Name: Capital Hilton

Meals Included: Breakfast

WASHINGTON DC Monumental Memorials Sightseeing with a Local Guide to see the nation’s legendary capital landmarks. Enjoy an afternoon at leisure where you may wish to visit the museums of the Smithsonian Institution, tour the National Cathedral, wander the stacks at the Library of Congress, or walk through the historic Georgetown neighborhood lined with brick rowhouses, unique restaurants and stylish shops. Join us for an optional dinner tonight at one of Washington’s favorite restaurants, followed by an illumination tour of some of the city’s most beautiful monuments. (B)TOUR HIGHLIGHT LEGENDARY LIVES Your Local Guide shares the iconic and patriotic monuments to American sacrifice and freedom commemorated in moving memorials. Marvel at the stately and sometimes somber remembrances of heroes and visionaries who shaped the American legacy. See the Martin Luther King, Jr., Lincoln and Jefferson Memorials, and the Vietnam and Korean War Veterans Memorials on the National Mall. Stop for photo opportunities at the Washington Monument, the White House, and historic Capitol Hill

Day 4: Washington Dc,Williamsport,Pennsylvania

Location: Washington Dc, Williamsport, Pennsylvania

Accommodation Name: Holiday Inn Downtown Williamsport

Meals Included: Breakfast, Dinner

WASHINGTON DC–WILLIAMSPORT, PENNSYLVANIA Pennsylvania’s Past & Present Journey further through Pennsylvania to Williamsport, a former leader in the lumber industry located at the foothills of the Allegheny Mountains and on the Susquehanna River. Today the lumber barons are long gone but their Victorian mansions still stand, and the town has traded lumber for America’s favorite pastime, baseball. (B,D) TOUR HIGHLIGHT CULTURE & TRADITION

Day 5: Williamsport,Niagara Falls,Ontario

Location: Niagara Falls

Accommodation Name: Doubletree Fallsview Resort & Spa by Hilton

Meals Included: Breakfast

WILLIAMSPORT–NIAGARA FALLS, ONTARIO Onward to Canada! Travel north through the rolling Appalachian Mountains and enter New York State. Cross the border into Canada for magnificent Niagara Falls. Enjoy an evening at leisure. (B)TOUR HIGHLIGHT EPIC RIDE Drive north from Pennsylvania to experience a piece of America’s oldest mountain ranges in the Appalachian Mountains. This 2,200-mile-long mountain range spans 14 states and extends into Canada with sloping forests and natural beauty that touches all who visit. Here, the legendary Appalachian Trail is a mecca for the adventurous nature-lovers along the longest footpath in the U.S. Pass through this beautiful part of America on your way to cross the Canadian border to Niagara Falls.

Day 6: Niagara Falls,Toronto

Location: Niagara Falls

Accommodation Name: Novotel Toronto Centre

Meals Included: Breakfast

NIAGARA FALLS–TORONTO Taking the Plunge Board a Niagara Falls sightseeing cruise for a thrilling boat ride to view the thundering falls from river level. Later, drive around the “Golden Horseshoe” of Lake Ontario and through vineyards and rich farmlands to Toronto. Tonight is free. You may wish to join an optional outing to visit the top of the famous CN Tower for great views of Toronto’s harbor and skyline while enjoying dinner. (B)NOTE:Operation of the Niagara Falls sightseeing cruise is subject to favorable weather and/or river conditions. Favorable conditions usually exist from May to October. When conditions are unfavorable, Journey Behind the Falls will be substituted.TOUR HIGHLIGHT NATURAL WONDERS The famous natural wonder of Niagara Falls consists of three massive waterfalls – American Falls, Bridal Veil Falls, and Horseshoe Falls – plummeting from the southern end of Niagara Gorge. Spanning the border between Canada’s Ontario and America’s New York State, the largest of the falls is Horseshoe Falls – also known as the Canadian Falls –which straddles the border of both countries. Take a thrilling sightseeing cruise on the waters below the thunderous cascades of Niagara Falls and feel the mist and magic of this stunning spectacle of nature.

Day 7: Toronto,Ottawa

Location: Ottawa

Accommodation Name: Lord Elgin Hotel

Meals Included: Breakfast

TORONTO–OTTAWA Oh, Canada! Take a sightseeing tour of Toronto with a Local Guide. View Toronto’s two city halls, the Ontario legislature buildings, the university, and local neighborhoods, including Chinatown. Then, drive east to Canada’s beautiful capital, Ottawa. Located on the banks of the Ottawa River, Ottawa offers a unique blend of culture, history, and outdoor beauty. Tonight is at leisure. Consider a visit to the ByWard Market, walk along Rideau Canal or enjoy one of Ottawa’s many special restaurants. (B)TOUR HIGHLIGHT CITY SIGHTS Explore the sights of the capital of Ontario with a guided sightseeing tour of Toronto’s landmarks amid its soaring skyscrapers (all dwarfed by the iconic and stratospheric CN Tower). You’ll see Toronto’s two city halls, the Ontario legislature buildings, the university, and local neighborhoods, including the open-air markets and shops of Chinatown.

Day 8: Ottawa

Location: Ottawa

Accommodation Name: Lord Elgin Hotel

Meals Included: Breakfast

OTTAWA Tour with a Local Guide to see Ottawa in-depth. The remainder of the day is free. (B)TOUR HIGHLIGHT CULTURE & TRADITION Explore the city of Ottawa to see its famous landmarks, including Canadian Mint, residences of the Governor General and Prime Minister, the hexagonal National Arts Centre, Parliament Hill, the stately residences and the Rideau Canal, a UNESCO World Heritage Site and the oldest continuously operated canal system in North America.

Day 9: Ottawa,Montréal

Location: Montréal

Accommodation Name: Delta Hotels Montreal

Meals Included: Breakfast

OTTAWA–MONTRÉAL Magical Montréal Travel to Montréal to enjoy a sightseeing tour with a Local Guide. This evening is at leisure, perhaps stroll through the underground shopping area of Place Ville-Marie or visit historic Old Montréal. (B)TOUR HIGHLIGHTCULTURAL GEM Explore the cultural capital of Canada where the traditional Québécois style is celebrated along its cobblestone streets and grand buildings in European flair. Wander the historic streets of Montréal to see Notre Dame Basilica and Old Seminary of St. Sulpice, and visit the Old Port of Montréal for delightful dining, entertainment, to try an urban zipline or watch the sunset from the Montreal Observation Wheel.

Day 10: Montréal,Québec City

Location: Québec City

Accommodation Name: Hotel Le Concorde

Meals Included: Breakfast

Travel east to Québec City and spend the next two nights in this romantic city located on the banks of the mighty St. Lawrence River. Until the British victory of 1759, Old Québec was the center of New France, and today is a UNESCO World Heritage Site. This evening, consider a night out for regional French cuisine with dinner in Old Town Québec. Your GlobusGo app and tour director have insider tips for a memorable night out.

Day 11: Québec City

Location: Québec City

Accommodation Name: Hotel Le Concorde

Meals Included: Breakfast, Dinner

QUÉBEC CITY French Sights & Bites Join your Local Guide this morning for an included tour of Québec City, Canada’s only walled city, including the Place d’Armes, ancient Place Royale, and the Plains of Abraham. The rest of the afternoon is free for independent sightseeing. Tonight’s included dinner outing takes you to Montmorency Falls and over to [LF] Ile d’Orléans for a delightful dinner at a fine restaurant in a restored 17th-century flour mill. (B,D)LOCAL FAVORITE LOCAL TASTES Le Moulin de Saint-Laurent is filled with a rich history originating from the era of the French Régime in Québec as a flour mill which formerly served the villagers of Ile d’Orléans. Take in the charming ambience of this lovingly restored stone wood-beamed restaurant to experience the treasured traditions of French Québec.

Day 12: Québec City,Franconia Notch State Park,New Hampshire,Boston,Massachusetts

Location: Québec City

Accommodation Name: Sheraton Boston Hotel

Meals Included: Breakfast

QUÉBEC CITY–FRANCONIA NOTCH STATE PARK, NEW HAMPSHIRE–BOSTON, MASSACHUSETTS Treasures of New England Journey south to capture inspiring views of New England’s natural beauty through Vermont and New Hampshire. Next, pass New Hampshire’s state capitol dome at Concord and continue to Boston. This evening is at leisure. (B)TOUR HIGHLIGHT NATURAL WONDERS Drive through some of America’s most beautiful natural masterpieces in the Green Mountains of Northern Vermont. Here, the grandeur of mountain scenery and forest greenery are dotted with deep-blue lakes and panoramas for the perfect photo opportunities. Continue through the rich beauty of New Hampshire to the majestic beauty of Franconia Notch State Park in the stunning White Mountains.

Day 13: Boston

Location: Boston

Accommodation Name: Sheraton Boston Hotel

Meals Included: Breakfast, Dinner

BOSTON The Freedom Trail This morning, a sightseeing tour focuses on the city’s most prominent landmarks of the Freedom Trail. See Boston Common, the Old State House, the Old North Church, and Faneuil Hall. The balance of the afternoon is at your leisure. Tonight, join your Tour Director for a farewell dinner and end the evening with a Boston favorite, an authentic handmade [LF] Italian cannoli. (B,D)LOCAL FAVORITELOCAL TASTES After a day of exploring the iconic sites along the Freedom Trail, take a seat in Boston’s legendary North End district for a farewell dinner in the American tradition. Dinner is finished with authentic handmade Italian cannoli, a Sicilian pastry filled with a sweet creamy filling and usually topped with chopped pistachios, candied fruit, or chocolate chips. Yum!

Day 14: Boston,New York City

Location: Boston, New York City

Accommodation Name: Westin New York at Times Square

Meals Included: Breakfast

BOSTON–NEW YORK CITY The Big Apple This morning, travel to New York City and enjoy a free evening to explore the vibrant city. Your Globus Local Host will be available to provide suggestions on how to spend your free time. (B)FREE TIME TIPSEXPLORE MORE with a free evening in New York City. Discover eateries and entertainment throughout Manhattan’s melting pot of cultures, cuisine and unique neighborhoods. Your GlobusGO mobile app has maps, restaurant ideas and suggested sights to enjoy in the Big Apple.

Day 15: New York City

Location: New York City

Accommodation Name: Westin New York at Times Square

Meals Included: Breakfast

NEW YORK CITY New York State of Mind Your stay in New York includes a city sightseeing ticket for the hop-on, hop-off bus. The narrated ride provides an overview of the highlights, and travels from Times Square to Soho to Battery Park & Wall Street, with many stops in between. During your free time, visit Top of the Rock for sweeping views of Manhattan or enjoy a Broadway show. (B)TOUR HIGHLIGHT EPIC RIDE Hear narrated commentary with fascinating stories about NYC! Hop-off and on as you please, to spend time at the poignant 9/11 Memorial & Museum near Wall Street, to tour the historic Grand Central, or to marvel at the famous lions in Midtown at the New York Public Library before watching the sunset from the nearby Empire State Building.

Day 16: New York City

Location: New York City

Accommodation Name: Westin New York at Times Square

Meals Included: Breakfast

Your vacation ends with breakfast this morning.

What's Included

  • Accommodation

    Accommodation in various hotels including Westin New York at Times Square, Capital Hilton in Washington DC, Holiday Inn Downtown Williamsport, Doubletree Fallsview Resort & Spa by Hilton in Niagara Falls, Novotel Toronto Centre, Lord Elgin Hotel in Ottawa, Delta Hotels Montreal, Hotel Le Concorde in Quebec City, and Sheraton Boston Hotel.

  • Meals

    Breakfast daily and 3 dinners are included.

  • Sightseeing

    Sightseeing tours with Local Guides in Washington DC, Toronto, Ottawa, Montreal, and Quebec City.

  • Transportation

    Transportation between cities including New York City, Philadelphia, Washington DC, Lancaster, Niagara Falls, Toronto, Ottawa, Montreal, Quebec City, Franconia Notch State Park, Boston, and back to New York City.

  • Welcome Drink

    Welcome drink on the first day in New York City.

  • Niagara Falls Cruise

    A thrilling boat ride to view the thundering falls from river level at Niagara Falls.

  • Skyline Harbor Sightseeing Cruise

    A scenic narrated Skyline harbor sightseeing cruise in New York City.

  • Farewell Dinner

    Farewell dinner in Boston with an authentic handmade Italian cannoli.

What's Not Included

  • Optional Activities

    Optional activities such as dinner at one of Washington’s favorite restaurants, visiting the top of the CN Tower in Toronto, and regional French cuisine dinner in Old Town Quebec.

  • Personal Expenses

    Personal expenses such as souvenirs, additional meals, and drinks not included in the itinerary.

  • Travel Insurance

    Travel insurance is not included and should be purchased separately.

  • Gratuities

    Gratuities for the Tour Director, Driver, and Local Guides are not included.

  • Visa Fees

    Visa fees and other travel documentation costs are not included.

Meals

Breakfast daily, 3 dinners

Notes

Operation of the Niagara Falls sightseeing cruise is subject to favorable weather and/or river conditions. Favorable conditions usually exist from May to October. When conditions are unfavorable, a visit to the Journey Behind the Falls will be substituted.

Enjoy spectacular fall colors on our Fall Foliage departures: September 10 through October 3 (Mother Nature permitting).

Small Group

Globus offers Small-Group Discoveries on select North America dates. A Small-Group Discovery is limited to an average of just 24 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

Historic District of Old Quebec|Rideau Canal

Accommodation

Stay in luxurious hotels including Westin New York at Times Square, Capital Hilton in Washington DC, Holiday Inn Downtown Williamsport, Doubletree Fallsview Resort & Spa by Hilton in Niagara Falls, Novotel Toronto Centre, Lord Elgin Hotel in Ottawa, Delta Hotels Montreal, Hotel Le Concorde in Quebec City, and Sheraton Boston Hotel.

Mode of Transport

Travel comfortably between cities such as New York City, Philadelphia, Washington DC, Lancaster, Niagara Falls, Toronto, Ottawa, Montreal, Quebec City, Franconia Notch State Park, Boston, and back to New York City.

Check out our Q&As

  • What kind of accommodation is provided during the tour?

    The tour provides accommodation in various hotels including the Westin New York at Times Square, Capital Hilton in Washington DC, Holiday Inn Downtown Williamsport, Doubletree Fallsview Resort & Spa by Hilton in Niagara Falls, Novotel Toronto Centre, Lord Elgin Hotel in Ottawa, Delta Hotels Montreal, Hotel Le Concorde in Quebec City, and Sheraton Boston Hotel.

  • Are meals included in the tour package?

    Yes, breakfast is provided daily and there are 3 dinners included in the tour package.

  • Is there a sightseeing cruise included at Niagara Falls?

    Yes, the tour includes a thrilling boat ride on a Niagara Falls sightseeing cruise to view the thundering falls from river level. However, the operation of the cruise is subject to favorable weather and river conditions, typically available from May to October.

  • What are some of the key landmarks visited in Washington DC?

    In Washington DC, the tour includes sightseeing with a Local Guide to see the nation's legendary capital landmarks such as the Vietnam, Lincoln, and Korean War Veterans Memorials, the Martin Luther King, Jr. Memorial, the Jefferson Memorial, the Washington Monument, the White House, and historic Capitol Hill.

  • What activities are available during free time in New York City?

    During free time in New York City, you can use a city sightseeing ticket for the hop-on, hop-off bus to explore highlights from Times Square to Soho to Battery Park & Wall Street. You may also visit Top of the Rock for views of Manhattan or enjoy a Broadway show.

  • What is the farewell dinner experience in Boston like?

    The farewell dinner in Boston includes a meal in the city's legendary North End district, followed by an authentic handmade Italian cannoli, a Sicilian pastry filled with sweet creamy filling.

  • Are there any optional activities available during the tour?

    Yes, there are optional activities such as dinner at one of Washington’s favorite restaurants, visiting the top of the CN Tower in Toronto, and enjoying a regional French cuisine dinner in Old Town Quebec.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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Book with Confidence

  • Low Deposit

    Barrhead Travel requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 98 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of barrhead travel charges.

    Up to 98 days before tour starts: Forfeit 100% of deposit.

    At 97 days before tour starts: Forfeit 50% of booking price.

    At 74 days before tour starts: Forfeit 75% of booking price.

    At 28 days before tour starts: Forfeit 100% of booking price.

Why book with Barrhead?

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Fully Protected

All our holidays are fully financially protected.


Your flight & hotel package is fully ATOL protected.

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Range

Our bespoke holidays are tailor-made to suit your personal requirements.


We can book flights, rail journeys, accommodation, cruises, attraction tickets and much more.


Industry leading discounts, we won't be beaten on price.

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Expert Knowledge

We know because we go – our Touring & Adventure specialists have travelled to over 55 countries.


Reliable & unbiased advice from our trusted travel experts.

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Trusted Agent

Multi award-winning agency with almost 50 years experience.


Rated 4.9/5 on Trustpilot – the highest-rated high-street travel agent.


We look after you every step of the way.


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