Alluring Vietnam & the Temples of Angkor

Alluring Vietnam & the Temples of Angkor

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14 Days From

$4964

$4587

Alluring Vietnam & the Temples of Angkor

14 Days Starting in Hanoi, Vietnam and ending in Siem Reap, Cambodia

Visiting: Hanoi, Ha Long Bay, Hoi An, Hue, Ho Chi Minh City, Siem Reap, Asia

Tour operator:

Globus

Tour code:

OH-2025

Guide Type:

Fully Guided

Physical rating:

Medium

Special diets catered:

Vegetarians, Meat

Tour operated in:

English

Trip Styles:

Cruise, Small Group

Activities:

Walking

From: $4964 $4587 Barrhead discount: -$377

NB: Prices correct on 22-Dec-2024 but subject to change.

Tour Overview

Embark on the "Alluring Vietnam & the Temples of Angkor" tour, a captivating journey through Vietnam and Cambodia. Begin in Hanoi, exploring its rich history and vibrant culture, followed by an overnight cruise on the stunning Ha Long Bay. Discover the cultural fusion of Hoi An, the imperial history of Hue, and the bustling energy of Ho Chi Minh City, including a visit to the Cu Chi Tunnels. Conclude your adventure in Siem Reap, marveling at the spectacular archaeological ruins of Angkor, including Angkor Wat and Ta Prohm. This tour offers a mix of walking tours, cyclo rides, and cruises, with expert guides ensuring an immersive experience.

Highlights

  • Exploring the vibrant city of Hanoi, rich in Vietnamese history and traditional culture

  • Overnight cruise on Ha Long Bay, a UNESCO World Heritage Site, with visits to a pearl farm and islands

  • Tai Chi lesson on the sundeck and exploration of dramatic caves in Ha Long Bay

  • Discovering the cultural fusion and well-preserved trading port of Hoi An

  • Cyclo tour in Hue, visiting the Thien Mu Pagoda and the Imperial Citadel

  • Walking tour of Ho Chi Minh City, including landmarks like the Opera House, Notre Dame Cathedral, and the War Remnants Museum

  • Exploring the Cu Chi Tunnels, an extraordinary network used by the Viet Cong during the war

  • Visiting the spectacular archaeological ruins of Angkor in Siem Reap, including Banteay Srei and Ta Prohm

Places You'll See

Pan Pacific Hotel Hanoi

Paradise Elegance

Hotel Royal Hoi An, Mgallery Collection

Melia Vinpearl Hue

Sheraton Saigon Hotel & Towers

Borei Angkor Resort & Spa

Itinerary

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Day 1: Arrive In Hanoi,Vietnam

Location: Hanoi

Accommodation: Hotel

Accommodation Name: Sheraton Hotel Hanoi

Welcome to Hanoi, the nation’s capital and one of Southeast Asia’s most engaging cities, rich in Vietnamese history and full of opportunities to experience the traditional culture. Hotel check-in is available mid-afternoon.

Day 2: Hanoi

Location: Hanoi

Accommodation: Hotel

Accommodation Name: Sheraton Hotel Hanoi

Meals Included: Breakfast, Lunch, Dinner

HANOI The Streets of Hanoi & Uncle Ho Take a [LF] cyclo ride and walking tour through the Old Quarter. Then, look at the life of Ho Chi Minh, the father of modern Vietnam. Visit the mausoleum and the humble cottage from which “Uncle Ho” ruled Vietnam until his death in 1969. Next on the agenda are visits to the One Pillar Pagoda and Ho Chi Minh Museum. You will also visit the ancient Temple of Literature, more than 900 years old and Hanoi’s first university, followed by the infamous Hanoi Hilton (Hỏa Lò Prison). After lunch at a local restaurant, roll up your sleeves and design your own art! At a sustainable workshop that works to preserve and support Vietnamese traditions, you will learn to create your own souvenir using the Zo paper making process. Tonight, join your Tour Director and travel companions for a welcome dinner at Koto, a non-profit restaurant and hospitality program created to teach local children restaurant skills for stable employment opportunities. (B,L,D)LOCAL FAVORITEPEDALING & PEDDLING The ancient Old Quarter is comprised of 36 streets, which was once the thriving center of the city. The best way to explore this fascinating area is by cyclo (a three-wheeled bicycle taxi) and foot. Here, peddlers trade as they have for centuries and you can find them based on the street name, which reflects their trade - Fish Sauce, Silk, and Bamboo. Along the way, stop for an egg coffee, a Hanoi specialty!ENHANCED FREE TIMEEXPLORE MORE Consider an optional outing to see a famed Hanoi water puppet performance. Dating back to the 11th century, water puppetry originated with farmers entertaining their family after the rice harvest.

Day 3: Hanoi,Ha Long Bay

Location: Ha Long Bay

Accommodation: Hotel

Accommodation Name: Paradise Elegance

Meals Included: Breakfast, Lunch, Dinner

HANOI–HA LONG BAY A Pearl of a Day Travel from Hanoi through the fertile countryside to Hon Gai, gateway to Ha Long Bay, a UNESCO World Heritage Site. Embark on your overnight cruise of Ha Long Bay. This afternoon. Visit a pearl farm to learn the process of pearl cultivation before stopping at one of the islands for a swim or stroll. (B,L,D)TOUR HIGHLIGHTCAYS, CAVES & BAYS Located in the Gulf of Tonkin, Ha Long Bay is dotted with more than 1,600 islands, limestone pillars carved into fanciful shapes by water and coastal erosion. Tunnels, caves, and uniquely shaped outcroppings with creative names can be found on many of the small islets that are sprinkled across the bay. Your overnight cruise explores the caves and is an opportunity to admire the beauty and scale of the many secluded bays. SHIP SPOTLIGHTSMALL GROUP EXCLUSIVE Like a floating first-class hotel, the Paradise Elegance is your home for one night while cruising through the stunning sights of Ha Long Bay. With just 31 luxurious cabins for an intimate experience, you'll enjoy world-class cuisine, available spa services, and gracious Vietnamese hospitality.

Day 4: Ha Long Bay,Hanoi,Hoi An

Location: Ha Long Bay

Accommodation: Hotel

Accommodation Name: Hotel Royal Hoi An, Mgallery Collection

Meals Included: Breakfast, Lunch

HA LONG BAY–HANOI–HOI AN Peaceful Meeting Place This morning, rise, early for a Tai Chi lesson on the sundeck if so moved before a visit to one of the many caves found in the bay. Explore the caverns and their dramatic stalactites and stalagmites. Disembark the ship later this morning and drive to Hanoi and board your flight to Danang, on Vietnam’s historic central coast. Continue to nearby Hoi An, a cultural fusion and well-preserved trading port. The local cuisine and architecture here reflect the influence which Chinese, Japanese, Portuguese, French, and British traders had on Vietnam. (B,L)TOUR HIGHLIGHTACCOMMODATION SPOTLIGHT Located on the banks of the Thu Bon River, the Hotel Royal Hoi An features a rooftop pool, bar and restaurant overlooking the enchanting river, providing the perfect blend of historic charm and modern facilities, with a mix of Vietnamese and Japanese influence.

Day 5: Hoi An

Location: Hoi An

Accommodation: Hotel

Accommodation Name: Hotel Royal Hoi An, Mgallery Collection

Meals Included: Breakfast, Lunch, Dinner

HOI AN Sail, Tackle & Stroll Cruise on the Thu Bon River and participate in a [LF] fishing lesson. Later, explore historic Hoi An on a walking tour including an old merchant house, the Hoi An Museum, a Chinese assembly hall, and the famous Japanese covered bridge. Visit a local tea house that supports hearing impaired staff, making for a unique experience as you communicate your order with wooden blocks with words. For dinner, participate in a cooking class where you will learn about traditional Vietnamese spices and how to prepare Banh Xeo (Vietnamese crispy rice pancake). (B,L,D)LOCAL FAVORITECAST YOUR NET Join a local fisherman to learn about local fishing methods and learn how to throw and retrieve a traditional round fishing net called a "ro". Afterward, you will have a chance to throw the net yourself and see what you catch!TOUR HIGHLIGHTPREPARE & SAVOR Participate in a fun cooking class for dinner and learn to make Hoi An specialty dishes including fried spring rolls, grilled fish in banana leaves, and beef salad in a bamboo basket.

Day 6: Hoi An,Hue

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Location: Hue

Accommodation: Hotel

Accommodation Name: Melia Vinpearl Hue

Meals Included: Breakfast

HOI AN–HUE Rest & Ride Time at leisure this morning. Depart the hotel and top at China Beach, landing point for U.S. soldiers during the Vietnam War, and then continue over spectacular Hai Van Pass, considered one of the most scenic in all of Vietnam, before arriving in Hue. One of Vietnam’s former capitals and the last royal dynasty in Vietnamese history, Hue is a beautiful, welcoming city that remains a cultural and religious center. (B)ENHANCED FREE TIME EXPLORE MORE Spend time at the beach, visit nearby My Son, or explore pottery and wood-carving workshops and stores in nearby villages.

Day 7: Hue

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Location: Hue

Accommodation: Hotel

Accommodation Name: Melia Vinpearl Hue

Meals Included: Breakfast, Lunch

HUE Dynastic Hue This morning’s sightseeing provides a unique window into Vietnam and its complex past. Along the banks of the Perfume River visit the tombs of the Nguyen Emperors: the Khai Dinh Mausoleum and the Royal Tomb of Tu Duc. After lunch, a cyclo tour of the city visits the Thien Mu Pagoda, the unofficial symbol of the city, which is the tallest religious building in Vietnam at seven stories. Continue to the Imperial Citadel. (B,L)TOUR HIGHLIGHTHISTORIC SIGHTS Built between 1804 and 1833, the Imperial Citadel is a heavily fortified structure that remains very much the heart of modern-day Hue. Despite its tumultuous history, the fortress remains superbly intact.

Day 8: Hue,Ho Chi Minh City

Location: Ho Chi Minh City

Accommodation: Hotel

Accommodation Name: Sheraton Saigon Hotel & Towers

Meals Included: Breakfast, Dinner

Today, fly to Ho Chi Minh City, still known as Saigon to many. After some free time, join your travel companions for a special dinner at a local restaurant.

Day 9: Ho Chi Minh City

Location: Ho Chi Minh City

Accommodation: Hotel

Accommodation Name: Sheraton Saigon Hotel & Towers

Meals Included: Breakfast, Lunch

HO CHI MINH CITY Meandering Streets, Landmarks & Markets A walking tour introduces you to the city’s famous and historic landmarks. The route winds through the heart of the city along Dong Khoi Street (formerly Rue Catinat) past the Opera House, Rex Hotel, Ho Chi Minh Square, the Municipal Theatre, Central Post Office, and Notre Dame Cathedral. Next, visit the War Remnants Museum, followed by Ben Thanh Market, the largest and oldest in the city. Visit [LF] Mekong Quilts. After lunch at a local restaurant, enjoy some free time. (B,L)LOCAL FAVORITE SMALL GROUP EXCLUSIVE Mekong Quilts creates a social enterprise employing more than 100 women from villages in Vietnam & Cambodia to improve their quality of life. Interact with the team and learn about the high-quality products made from locally sourced materials.

Day 10: Ho Chi Minh City,Cu Chi Tunnels Excursion

Location: Ho Chi Minh City

Accommodation: Hotel

Accommodation Name: Sheraton Saigon Hotel & Towers

Meals Included: Breakfast

HO CHI MINH CITY–CU CHI TUNNELS EXCURSION Tunnel Vision Drive through vast expanses of rice paddies to explore the Cu Chi Tunnels, an extraordinary network of tunnels more than 120 miles long that was used by the Viet Cong as a hideout and secret village during the war. Return to Ho Chi Minh City and enjoy the remainder of the day at your leisure. (B)ENHANCED FREE TIMEEXPLORE MORE The city is booming, and pulses with contagious energy day and night. Sample local food from a street vendor, get a foot massage, or spend more time on Dong Khoi Street. Tonight, be sure to stop at one of several rooftop bars for a drink and magnificent views of the city. Your Tour Director will be on hand to assist with recommendations.

Day 11: Ho Chi Minh City,Siem Reap,Cambodia

Location: Siem Reap

Accommodation: Hotel

Accommodation Name: Borei Angkor Resort & Spa

Meals Included: Breakfast, Dinner

This morning, board your flight to Siem Reap, your base during your visit to Angkor, considered by many to be the most spectacular archaeological ruins on Earth! Enjoy a Khmer dinner at the hotel this evening.

Day 12: Siem Reap

Location: Siem Reap

Accommodation: Hotel

Accommodation Name: Borei Angkor Resort & Spa

Meals Included: Breakfast, Lunch

SIEM REAP Awe-Inspiring Angkor Spend the day exploring the Angkor Temple complex. Begin with a visit to Angkor Thom, the ancient royal city of the Khmer Empire. Stops here include the Bayon Temple, Terrace of the Elephants and Leper King, and the Baphuon complex. After an included lunch, visit the most famous of all the temples, Angkor Wat. The temple complex covers more than 81 hectares and is comparable in size to Beijing’s Imperial Palace. After lunch at a local restaurant, visit APOPO to learn about how HeroRats are making the world a safer place. (B,L)TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Visit APOPO, a humanitarian organization with 25 years of success in finding and removing post-war landmines. Learn about an important member of the effort, the African giant pouched rat, employed for its keen sense of smell and agility in detecting land mines, as well as tuberculosis in lab samples—earning the gentle creatures the name ‘HeroRats.’TOUR HIGHLIGHTIT’S COMPLEX Constructed between the 9th and 13th centuries, the Temples of Angkor were built around the Khmer interpretations of Indian religious and political beliefs that evolved from Hinduism to Buddhism. The complex architectural grandeur of the temples is arguably unmatched among the world’s ancient ruins. Start your exploration at Angkor Thom to see the Bayon Temple. One of the few Buddhist temples in Angkor, it features more than 200 striking faces carved in 54 towers and impressive bas-reliefs. Next stop is, the best preserved and most famous of all the temples, Angkor Wat, dedicated to the Hindu god, Vishnu. Featuring five trademark towers and stunning bas-reliefs, it has become a symbol of Cambodia.

Day 13: Siem Reap

Location: Siem Reap

Accommodation: Hotel

Accommodation Name: Borei Angkor Resort & Spa

Meals Included: Breakfast, Dinner

SIEM REAP Tempting Temples & Study Session This morning, visit Banteay Srei, a unique temple outside the main complex dedicated to the Hindu god Shiva. This temple was built in the 10th Century on a small scale in red sandstone and boasts exquisitely carved figures. On your return journey, stop at a local school to interact with the children. Then on to Ta Prohm, which has been left relatively untouched and is surrounded by jungle, with tree roots growing over and through the ruins. You’ll be able to experience the temple with the same wonder as the early explorers who discovered it. Enjoy a farewell dinner this evening. (B,D)TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Meet young Cambodian students with a visit to a local school with your small group.TOUR HIGHLIGHTDINNER & DANCE Join your Tour Director and travel companions for a farewell dinner followed by a traditional Apsara dance performance, where the ancient Khmer culture is brought to life by talented dancers, singers, and musicians.ENHANCED FREE TIMEEXPLORE MORE You may consider exploring the temple complex further, a cruise on Tonle Sap Lake to see a floating village, or an exciting performance of Phare, The Cambodian Circus. This and more options throughout your tour are available for purchase with MyGlobus.

Day 14: Siem Reap

Location: Siem Reap

Meals Included: Breakfast

Your tour ends with breakfast this morning.

What's Included

  • Meals

    Breakfast daily, 7 lunches, and 6 dinners are included.

  • Guided Tours

    Expert Tour Director, Driver, and Local Guides are included to ensure a comprehensive experience.

  • Small Group Discoveries

    Select tour dates offer Small-Group Discoveries limited to an average of just 20 guests per departure.

  • UNESCO Sites

    Visits to Angkor Thom, Angkor Wat, Banteay Srei, Bayon Temple, Ha Long Bay, Hoi An Ancient Town, Imperial Citadel Hue, Kai Dinh Mausoleum, Royal Tomb of Tu Duc, Ta Prohm, and Thien Mu Pagoda.

  • Tai Chi Lesson

    Tai Chi lesson on the sundeck in Ha Long Bay.

  • Cyclo Tour

    Cyclo tour in Hue, visiting the Thien Mu Pagoda and the Imperial Citadel.

  • Walking Tour

    Walking tour of Ho Chi Minh City, including landmarks like the Opera House, Notre Dame Cathedral, and the War Remnants Museum.

  • Cu Chi Tunnels Excursion

    Exploring the Cu Chi Tunnels, an extraordinary network used by the Viet Cong during the war.

  • Archaeological Ruins

    Visiting the spectacular archaeological ruins of Angkor in Siem Reap, including Banteay Srei and Ta Prohm.

  • Transport

    Travel includes a mix of cyclo rides, walking tours, overnight cruise on Ha Long Bay, and flights between major cities such as Hanoi, Danang, and Ho Chi Minh City.

What's Not Included

  • Personal Expenses

    Personal expenses such as souvenirs, laundry, and phone calls are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended to be purchased separately.

  • Optional Activities

    Optional activities and excursions not listed in the itinerary are not included.

  • Gratuities

    Gratuities for guides, drivers, and hotel staff are not included.

  • Visas and Entry Fees

    Visas and entry fees for Vietnam and Cambodia are not included.

  • International Flights

    International flights to and from the starting and ending points of the tour are not included.

Meals

Breakfast daily, 7 lunches, 6 dinners

Small Group

Globus offers Small-Group Discoveries on select Asia tour dates. A Small-Group Discovery is limited to an average of just 20 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

Angkor Thom|Angkor Wat|Banteay Srei|Bayon Temple|Ha Long Bay|Hoi An Ancient Town|Imperial Citadel Hue|Khai Dinh Mausoleum|Royal Tomb of Tu Duc|Ta Prohm|Thien Mu Pagoda

Accommodation

Stay at Sheraton Hotel Hanoi, Paradise Elegance in Ha Long Bay, Hotel Royal Hoi An, Mgallery Collection in Hoi An, Melia Vinpearl Hue in Hue, Sheraton Saigon Hotel & Towers in Ho Chi Minh City, and Borei Angkor Resort & Spa in Siem Reap.

Mode of Transport

Travel includes a mix of cyclo rides, walking tours, overnight cruise on Ha Long Bay, and flights between major cities such as Hanoi, Danang, and Ho Chi Minh City, ensuring a comprehensive exploration of Vietnam and Cambodia.

Accommodation

Hanoi:Pan Pacific Hotel Hanoi
Ha Long Bay:Paradise Elegance
Hoi An:Hotel Royal Hoi An, Mgallery Collection
Hue:Melia Vinpearl Hue
Ho Chi Minh City:Sheraton Saigon Hotel & Towers
Siem Reap:Borei Angkor Resort & Spa

Check out our Q&As

  • What kind of transportation is included in the tour?

    The tour includes a mix of cyclo rides, walking tours, an overnight cruise on Ha Long Bay, and flights between major cities such as Hanoi, Danang, and Ho Chi Minh City.

  • What types of accommodations are provided during the tour?

    Accommodations include stays at Sheraton Hotel Hanoi, Paradise Elegance in Ha Long Bay, Hotel Royal Hoi An, Mgallery Collection in Hoi An, Melia Vinpearl Hue in Hue, Sheraton Saigon Hotel & Towers in Ho Chi Minh City, and Borei Angkor Resort & Spa in Siem Reap.

  • Are meals included in the tour package?

    Yes, the tour includes breakfast daily, 7 lunches, and 6 dinners.

  • What kind of guided tours are included?

    The tour includes guided tours with an Expert Tour Director, Driver, and Local Guides to ensure a comprehensive experience.

  • Are there any special activities included in the tour?

    Yes, the tour includes a Tai Chi lesson on the sundeck in Ha Long Bay, a cyclo tour in Hue, a walking tour of Ho Chi Minh City, and a cooking class in Hoi An.

  • What UNESCO World Heritage Sites will we visit?

    The tour includes visits to Angkor Thom, Angkor Wat, Banteay Srei, Bayon Temple, Ha Long Bay, Hoi An Ancient Town, Imperial Citadel Hue, Kai Dinh Mausoleum, Royal Tomb of Tu Duc, Ta Prohm, and Thien Mu Pagoda.

  • Is there an option for a small group tour?

    Yes, select tour dates offer Small-Group Discoveries limited to an average of just 20 guests per departure.

  • What is the policy on personal expenses?

    Personal expenses such as souvenirs, laundry, and phone calls are not included in the tour package.

  • Are international flights included in the tour package?

    No, international flights to and from the starting and ending points of the tour are not included.

  • Is travel insurance included in the tour package?

    No, travel insurance is not included and is recommended to be purchased separately.

  • Are visas and entry fees included?

    No, visas and entry fees for Vietnam and Cambodia are not included in the tour package.

  • What happens on the first day of the tour?

    On the first day, you will arrive in Hanoi, Vietnam, where you can check into your hotel in the mid-afternoon.

  • What activities are planned for the visit to Ha Long Bay?

    In Ha Long Bay, you will embark on an overnight cruise, visit a pearl farm, explore islands, and have the option to participate in a Tai Chi lesson on the sundeck. You will also visit one of the many caves in the bay.

  • What can I expect during the visit to Hoi An?

    In Hoi An, you will participate in a fishing lesson, explore historic sites on a walking tour, visit a local tea house, and take part in a cooking class to learn about traditional Vietnamese spices and dishes.

  • What will we see in Hue?

    In Hue, you will visit the tombs of the Nguyen Emperors, take a cyclo tour to the Thien Mu Pagoda, and explore the Imperial Citadel.

  • What is included in the visit to Ho Chi Minh City?

    In Ho Chi Minh City, you will go on a walking tour to see landmarks like the Opera House, Notre Dame Cathedral, and the War Remnants Museum. You will also visit the Cu Chi Tunnels and have some free time to explore the city.

  • What will we do in Siem Reap?

    In Siem Reap, you will explore the Angkor Temple complex, including Angkor Thom and Angkor Wat. You will also visit Banteay Srei, a local school, and Ta Prohm. Additionally, you will learn about the efforts to clear landmines at APOPO.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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